Any support for long time paying customers at Pbase?
Posted: Tue Mar 17, 2015 12:37 am
This post to vent my discontent and hope that someone will respond.
First problem: password reset isn't working because no verification email was ever sent. Not working.
Second Problem: stats in some galleries are not allowing you to look back at individual dates. i opened a ticket over 2 weeks ago [PBase.com #230854], then a reminder, no response. Zero, zilch, nada.
However, I'm happy to report that the account renewal notices are working just fine.
C'mon Pbase, that's no way to treat your long time supporter.
-marc goldstein
First problem: password reset isn't working because no verification email was ever sent. Not working.
Second Problem: stats in some galleries are not allowing you to look back at individual dates. i opened a ticket over 2 weeks ago [PBase.com #230854], then a reminder, no response. Zero, zilch, nada.
However, I'm happy to report that the account renewal notices are working just fine.
C'mon Pbase, that's no way to treat your long time supporter.
-marc goldstein