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Re: Keyboard Shortcuts

PostPosted: Mon Aug 20, 2012 9:25 am
by helenpb
I'm using Firefox, and making comments now has become a real challenge. If I use the arrow key to go back and change something, which I do automatically, I jump off the page. This happens literally every time I comment now and is really a pain. Was this anticipated when these "shortcuts" were devised?

Re: Keyboard Shortcuts

PostPosted: Tue Aug 21, 2012 12:28 pm
by ac
Nothing new here ?
Still doesn't work.

Re: Keyboard Shortcuts

PostPosted: Wed Aug 22, 2012 4:59 pm
by emily
helenpb wrote:I'm using Firefox, and making comments now has become a real challenge. If I use the arrow key to go back and change something, which I do automatically, I jump off the page. This happens literally every time I comment now and is really a pain. Was this anticipated when these "shortcuts" were devised?

We just made a change that should fix these problems for some of you. If things aren't working properly, let us know your operating system and browser (including version).

Thanks,
Emily

Re: Keyboard Shortcuts

PostPosted: Wed Aug 22, 2012 5:36 pm
by ac
Doesn't work (still the same problem).
Vista 64bits, Chrome21.

Re: Keyboard Shortcuts

PostPosted: Wed Aug 22, 2012 6:23 pm
by rsbfotos
10kzoomfz wrote:W7 Home Premium, ver. 6.1 (Build 7601 : Service Pack 1)
IE 8 ver. 8.0.7601.17514.


Wed Aug 22,2012, 14:22 EDST -- Still does not work.

Re: Keyboard Shortcuts

PostPosted: Wed Aug 22, 2012 11:50 pm
by lynnh
ac wrote:Good idea Emily. Thank you.
But when using the arrows while editing a comment, you jump out of the image.

Fixed this.

Thanks,
Emily[/quote]

I still can't edit comments. I use the arrow keys a lot while typing and I keep jumping out of the page. Tonight I lost a comment twice.

Re: Keyboard Shortcuts

PostPosted: Wed Aug 22, 2012 11:52 pm
by lynnh
And I am using IE8 in W7

Re: Keyboard Shortcuts

PostPosted: Thu Aug 23, 2012 12:23 am
by enjayel
as a work-around until they sort it out, you can use Ctrl-RightArrow, Ctrl-LeftArrow to move back and forward by words.
n

Re: Keyboard Shortcuts

PostPosted: Thu Aug 23, 2012 5:47 am
by ac
What to work on :
Problem is still there but appears if "activate comment box via a link" is activated.

Re: Keyboard Shortcuts

PostPosted: Thu Aug 23, 2012 4:19 pm
by yardbird
AWESOME!

Works perfectly on IE8. Thank you so much. Using the mouse to do this was such a hassle. My renewal is coming up and you can on me for the 10th year now.

Re: Keyboard Shortcuts

PostPosted: Fri Aug 24, 2012 4:07 am
by andrys
ac wrote:Doesn't work (still the same problem).
Vista 64bits, Chrome21.


Emily, I'll add some more info here.

Continues to work well on Firefox if the margins around the image are large enough -- otherwise it scrolls.

But on Chrome 21.0.1180.83 with Windows XP, SP3, the right and left arrows don't work to take you to next or previous images.

Re: Keyboard Shortcuts

PostPosted: Wed Aug 29, 2012 2:33 pm
by emily
We found a problem that was causing arrows to still navigate to other images if you were editing a comment that loaded with the comment link. This is fixed now. We are still investigating issues with certain browsers.

Thanks,
Emily

Re: Keyboard Shortcuts

PostPosted: Wed Aug 29, 2012 3:57 pm
by heez10
I use Windows 7 and my left and right arrows were working great until this morning, I really like the feature, hope you fix it soon!
Regards
Hernan

Re: Keyboard Shortcuts

PostPosted: Thu Aug 30, 2012 1:00 pm
by emily
It should be working again now. We will post when we have updates on the browsers that are still having issues.
Emily

Re: Keyboard Shortcuts

PostPosted: Fri Aug 31, 2012 5:24 pm
by heez10
Strangely enough it works on some galleries but in some it does not!