Intro: Hello. I'm self-publishing a book and I'm running into some serious photo editing problems. The customer service department of the printing company is horribly slow, so I'm turning to you for help
Problem: All of my images in the book (over 100) are saved at 72 DPI jpg. They are large files, so when I transfer them to Microsoft Word I desize them and they print out fine at home.
However, the printing company says my photos are all between 81 and 96 DPI (I have no idea where these numbers came from). The photos need to be 300 DPI for optimal printing.
Question: If I re-sample the images via photoshop to enlarge their DPI (and decrease their size), will this work? For example, the photos are currently 10x12 inches. If I resample the images to 300 dpi, they change to 2.4x3 inches (the perfect size).
From my research and logic, resampling would appear to work. But here's where I'm running into trouble. Previously, when I transfered the regular images (72 dpi) and shrank them down to 2.4x3 inches, it looked EXACTLY the same as the 300 dpi. Both images print fine for me at home. So why would the initial 72-dpi-image cause any trouble with the printing press if it comes off as a 300-dpi-image when shrunk down in Word?
Is there something going on I can't see? Is it a problem with Word?
How can I tell what the DPI is of images that are in Word document or in a Acrobat pdf file - like the printing company does?
Thank you for helping out a lost soul!