I would be grateful for some advise please. I have a NIKON COOLSCAN V ED. I have not used it for about 6 months, but when trying to scan some slides last week a box came up saying "unable to detect device". I have contacted NIKON support and they have sent me a new software disc. I completely uninstalled the software and then reinstalled the new disc (includes the update 4.2 version) However I am still getting the same problem. When I look in devices there is no sign of the scanner. I have also tried installing the software with the scanner connected onto a friends computer but the same thing happens.
NIKON have told me that there is a problem with the scanner. Before sending it off to be looked at I just wanted to check if anyone else had had a similar problem and that it just might not be the scanner (the warrenty has run out so it is going to be quite expensive to repair!)
Many thanks