Trouble Uploading with your servers...

[marymervis]

Hello,
I have been a pbase member since 2005, and spent a few hours yesterday on the phone with my DSL company, Verizon, trying to determine why I was continually having problems uploading photos to my pbase site... They told me their trace showed problems with your servers.

I sent you a message yesterday, with my phone number and email address, but have yet to hear back from anyone at pbase. After 5 hours of trying every possible way of uploading photos to my pbase site yesterday, (it starts to upload, then times out), I gave up. But am concerned, because I have loved using my pbase site for over 10 years!

Could someone please let me know if you are aware of a problem with your servers?? I had a client waiting to see some images I took for them, and had to snail mail them a disc instead. Not a great solution, especially after having been up all night editing photos, then having to spend 5 hours trouble shooting to determine why I could not successfully upload images to my pbase site. (In hindsight, this 'timing out' problem has been happening for the past few months, but because I haven't uploaded that much lately, didn't pay as much attention to the problem. Also, I was uploading fewer images then, so just kept recreating smaller zip files, to get all of them uploaded. Yesterday, I had many photos to upload, and the upload connection kept breaking, about 30 images into each upload.)

Thanks for any help,
~Mary Mervis

[marymervis]

It is now August 24th, and still no response or reply from pbase. This is very concerning.