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Unable to load new images.

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danad
 
Posts: 14

Unable to load new images.

Post Tue Sep 23, 2014 6:24 am


Since yesterday evening (22/09) I try to upload new images on my current gallery. The system answers : "Image uploaded successfully", but no new image appears on my gallery. I try again this morning and the problem is the same.
Do anyone experience the same problem ?
Danad.

kujoseph
 
Posts: 13

Re: Unable to load new images.

Post Tue Sep 23, 2014 12:22 pm


I have had the same kind of problem since yesterday. When I tried the functionality this morning really odd stuff was happening with correct loading of single files but partial movement of images from other galleries, and broken icons in the directory where I tried to move images to + the page setup for images in the new directory is completely messed up and bears no relationship to what I have set up. It is a mess right now!

parpho
 
Posts: 235

Re: Unable to load new images.

Post Tue Sep 23, 2014 12:59 pm


Ditto in Canada.

dens
 
Posts: 2

Re: Unable to load new images.

Post Tue Sep 23, 2014 1:26 pm


Same problem.Second Day... My credits are still being charged with each attempted upload. But I don't see any images.*HOPE THERE IS GOING TO BE A CREDIT REIMBURSEMENT*... :!: :!:

jacodub
 
Posts: 13

Re: Unable to load new images.

Post Tue Sep 23, 2014 2:40 pm


Same problem here! :(

photolounge
 
Posts: 1

Re: Unable to load new images.

Post Tue Sep 23, 2014 3:01 pm


Yes, same problem over here. It's kind of annoying ..especially with no info/statement from PBase itself on the website? How about an official error-message-news-ticker?
I hope it's gonna be solved soon.
Greetings from Switzerland

liu
 
Posts: 23

Re: Unable to load new images.

Post Tue Sep 23, 2014 4:09 pm


Also unable to move existing pictures into new folders.

parpho
 
Posts: 235

Re: Unable to load new images.

Post Wed Sep 24, 2014 2:05 am


It's working again. Yippee! As usual communication sucked but I will settle for fixed.

1designguy
 
Posts: 2515

Re: Unable to load new images.

Post Wed Sep 24, 2014 4:00 pm


Support replied to the other thread about this issue:

ashlee wrote:Hello,

We are sorry for any inconvenience this may have caused. We have resolved the problem. Everyone should be able to upload images normally again. If you are still experiencing problems please send me an email at <help@pbase.com>.

Ashlee
PBase Support

parpho
 
Posts: 235

Re: Unable to load new images.

Post Wed Sep 24, 2014 11:50 pm


1designguy wrote:Support replied to the other thread about this issue:

ashlee wrote:Hello,

We are sorry for any inconvenience this may have caused. We have resolved the problem. Everyone should be able to upload images normally again. If you are still experiencing problems please send me an email at <help@pbase.com>.

Ashlee
PBase Support



Scott thanks for posting this.
Michael

1designguy
 
Posts: 2515

Re: Unable to load new images.

Post Thu Sep 25, 2014 1:53 pm


You're welcome. I wish the admins communication was better and at times even proactive (when the know they are going to work on something that may cause problems, just post it on the general Pbase homepage). It is always good when someone does at least let us know they are aware.

aorimages
 
Posts: 22

Re: Unable to load new images.

Post Wed Oct 01, 2014 12:12 pm


It'shappening again folks.Just tried to upload and getting message that upload has been done but no images appears so it seems the problem is not solved. I have been uploading pics with no bother since yesterday.

aorimages
 
Posts: 22

Re: Unable to load new images.

Post Sat Oct 04, 2014 9:33 am


Managed to sort the problem myself - this is a copy of email sent to PBASE yesterday - It might help others who find themselves in a similar situation

Yes I recently purchased a Mac and am learning the
ropes so to speak and so on Wednesday when I emailed you, I was surprised to
find that my images were loading okay on the Mac but not the PC. So I wasn't
that bothered and this morning just by chance I was somehow inspired to
check PBASE on Google Chrome on my PC instead of the normal Internet
Explorer that I alway use. It seems IE just ran out of gas for me as I am
using Windows XP. Just wanted to let you know as this may well cause
problems for some more of your customers in the future.

Hugh

fschoch
 
Posts: 4

Re: Unable to load new images.

Post Wed Nov 05, 2014 7:23 pm


Hi,

Is there an issue with the upload? I'm trying to upload pictures from a zipfiles into a new gallery. No way to select it and upload. I'm running Windows 7. Never had this issue before.
Or should I upload one JPG after the other manually?

I am uploading with IE11. Just put 23 JPG one after the other. I hope I won't have to do this again.

After one hour seems to work again. Are there issues?


Thank you for your feedback, Fredy.

jeanrene
 
Posts: 2

Re: Unable to load new images.

Post Mon Nov 24, 2014 1:36 pm


I have a little different problem with loadind images : when i try to load a (correct saved) jpg, i have this message without loading my image : "Repaginated the gallery." . Do you know the solution for PBase not recognising these jpg, since a few days ?
Thanks for your answer ...
:-)


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