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SPAM Comments?

PostPosted: Wed Jun 25, 2014 5:43 pm
by hjsteed
Hello

Over the past 2 days, I've received over 100 spam comment messages.

Is there any way PBase can stop these recent spam messages that I’ve been receiving?

Can PBase delete them from my inbox?

The volume of these messages is too much for me to delete on an individual basis.

I appreciate your help in fixing this problem.

In the meantime, I'll be checking messages on Pbase’s Forum to check on other Pbase user concerns about the extent of this problem.

With all best wishes,

Hubert

Re: SPAM Comments?

PostPosted: Wed Jun 25, 2014 6:07 pm
by briankarlwerner
Got a comment today SPAM !!! This also was a comment on one of my pictures that has received high level of hits. See the unusual number of posts thread. I'm posting this there too. Not to happy with Pbase at The Moment!

Is it possible to use images on pbase to send spam??

Re: SPAM Comments?

PostPosted: Wed Jun 25, 2014 6:17 pm
by ashlee
Hello,

We were experiencing spam comments coming from a specific location. We have blocked the email addresses that were posting these comments. We are also working to remove any comments that have been posted. We're sorry for any inconvience this may have caused. If you are still experiencing spam comments please send us an email at help@pbase.com

Ashlee
PBase Support

Re: SPAM Comments?

PostPosted: Wed Jun 25, 2014 7:25 pm
by pegsam
Thanks, Ashlee.

I know those things are hard to prevent and I appreciate what level of control I do have to keep the spam from proliferating. And thanks for cleaning those out of my comments --- I wasn't expecting that. Much appreciated.

Re: SPAM Comments?

PostPosted: Wed Jun 25, 2014 8:02 pm
by hjsteed
Thanks from me too for Ashlee's & PBase's prompt response and action in blocking and cleaning up these Spam Comments!!!

Re: SPAM Comments?

PostPosted: Thu Jun 26, 2014 6:44 am
by ellisonphotography
It started yesterday afternoon for us. I feared it would continue for at least a few days, but kuddo's to PBase: the problem was solved quickly.
Thank you Ashlee!!

Re: SPAM Comments?

PostPosted: Thu Jun 26, 2014 1:07 pm
by briankarlwerner
Thank you Ashlee for turning back my comments counter! I could delete the comment but not turn back the counter.

Thanks again,
Brian