PBASE app by Samu, a PBASE member

[chrishadden]

I have just downloaded the app to my iPad and am not happy with it.
It will not scroll top to bottom, but jerks just a cm or two at a time.
Because the side tap panels are so wide, it's difficult to avoid tapping them by accident. This also means you try to scroll by using the middle of the screen and therefore I've deleted a comment
I accept it's very cheap but if it doesn't work it's a waste of money. (1€79)
I assumed it would be a completely new app, however it simply overlays the original.

Has anyone else experienced problems? Chris

Emily, any chance of reinstating the comment please?

[emily]

Hi Chris,

I'm not sure what you mean about "reinstating the comment". If you give me more details, I'll be happy to help.

Thanks,
Emily

[chrishadden]

I deleted a comment by mistake whilst trialling the Samu app, I was hoping that you might be able to 'undelete'/reinstate it.
Reading the QA list I think that you managed this for Mawboo.
Any comments on this app...?
Thanks, Chris
PS - just a thought - can you explain why I now have to log in every time that I try to open PBase on the iPad? I have had PBase on the iPad for three years, never having to log in unless I had previously logged out. It's just annoying...

[emily]

Hi Chris,

We can take care of the comment for you and help with the iPad issue. I am handing this one over to Ashlee, a new member of the PBase support team.

Emily

[ashlee]

Hi Chris,

I have undeleted your comment you received on 13 Nov 2013. If this is not the comment you mistakenly deleted, please let me know and I can fix it.

If you try going to your settings on your iPad. Find safari, then find where it says private browsing. If you have this turned on try turning it off and see if this helps. If your still having trouble try clearing your cookies.

Thanks,
Ashlee

[chrishadden]

Thanks Ashlee, it was the right comment!

[chrishadden]

Ashlee, I tried clearing cookies etc and I still have to log in every time. There does not seem to be the option of "keep me signed in on this computer". It has only been since I installed iOS7 and I know this has caused problems in other areas.
Thanks, Chris

[ashlee]

Hi Chris,

Try turning off private browsing on your iPad to see if this helps.

Go to < settings >
Find < Safari >
Under Privacy find < private browsing > side the tab across to turn this feature < off >.

Please let me know if this helps.

Thanks,
Ashlee

[chrishadden]

Thanks for the reply Ashlee.

However on iOS7 you have to go to 'Favourites' screen, then choose 'Private' - bottom left corner and finally you can change the privacy settings. It took me some time to finally work this out with Google's help on a site named "ipad nerds.com"!!

With iOS7 if you go Settings-Safari-Privacy, "private browsing" doesn't exist!

Why Apple have to "fix things if they ain't broke" is a complete mystery!
But thanks anyway )