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Drag and Drop not working

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heez10
 
Posts: 301

Drag and Drop not working

Post Fri Nov 08, 2013 4:44 pm


This just started! It is telling me the drag and drop is not supported by the browser I am using, I have not changed my browser, still using IE! Anyone else having this problem?
Emily, please fix this!!!!!
Hernan

heez10
 
Posts: 301

Re: Drag and Drop not working

Post Sat Nov 09, 2013 5:48 am


I just tried using Chrome, not working! The problem seems to be at your end! I guess it is my turn after being so happy with Pbase :(

heez10
 
Posts: 301

Re: Drag and Drop not working

Post Sat Nov 09, 2013 11:55 am


Double checked! Using IE 11 like I have for a long time!

seern
 
Posts: 5

Re: Drag and Drop not working

Post Sat Nov 09, 2013 4:42 pm


I just post about IE11 with the same drag and drop error, if you have been using IE11 for some time with no issues then PBase is having problems. I did not check it today before updating to 11, so do not know if it was working with 10.

enjayel
 
Posts: 326

Re: Drag and Drop not working

Post Sat Nov 09, 2013 8:51 pm


send a detailed email to support - they don't read the forums very often

I don't normally use IE, but on IE 10.0.9200.16524, it appears that the root directory cannot be displayed, and the tabs are incorrectly repeated..


cheers
Nancy

ps.. no issues on FF 25.0
Last edited by enjayel on Sun Nov 10, 2013 2:09 pm, edited 2 times in total.

heez10
 
Posts: 301

Re: Drag and Drop not working

Post Sun Nov 10, 2013 3:36 am


Thank you Nancy!

heez10
 
Posts: 301

Re: Drag and Drop not working

Post Sun Nov 10, 2013 1:45 pm


I e-mailed support, we'll see what happens!

seern
 
Posts: 5

Re: Drag and Drop not working

Post Sun Nov 10, 2013 5:09 pm


I have also emailed support on this, can't have too many. I sure hope this is corrected soon since we can't edit, post new photographs or start new galleries. Per Nancy's suggestion I have installed ff25 and I can get to the root from it, but would still prefer to use IE.

emily
Site Admin
Site Admin
 
Posts: 744

Re: Drag and Drop not working

Post Sun Nov 10, 2013 11:31 pm


Hey Guys,

We'll take a look at this and see what we can do.

Thanks,
Emily

heez10
 
Posts: 301

Re: Drag and Drop not working

Post Mon Nov 11, 2013 2:49 am


Thank you so much!!!!!!! You fixed it!!!!!!!!!
Hernan

seern
 
Posts: 5

Re: Drag and Drop not working

Post Mon Nov 11, 2013 3:03 am


I can now get back into the root without the drag and drop message, thanks guys.


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