Complaint
Posted: Sat Feb 09, 2008 9:27 pm
Dear All,
I am a new PBase supporter, since a little bit more than a month. I have uploaded several galleries here:
http://www.pbase.com/erikilund
However, when I use the "Search" option to search for my name, the names of my galleries (e. g. "Namibia 2007") there are no hits, even though these galleries for sure exist in PBase!!! This is very disappointing for me, especially since I have paid for this service.
Even more disappointing, I have mailed for support several times but I do not get any answers or advice how I should do this. Can anybody be kind and help me with this? I would be most grateful.
If this problem cannot be solved, I will probably not renew my payment in 11 months when it expires.
Best/Erik
I am a new PBase supporter, since a little bit more than a month. I have uploaded several galleries here:
http://www.pbase.com/erikilund
However, when I use the "Search" option to search for my name, the names of my galleries (e. g. "Namibia 2007") there are no hits, even though these galleries for sure exist in PBase!!! This is very disappointing for me, especially since I have paid for this service.
Even more disappointing, I have mailed for support several times but I do not get any answers or advice how I should do this. Can anybody be kind and help me with this? I would be most grateful.
If this problem cannot be solved, I will probably not renew my payment in 11 months when it expires.
Best/Erik